Frequently Asked Questions 

Membership  |  Chapters  |  Resources  |  Career


MEMBER QUESTIONS

What if I don't have my member number?
Click here to have your member ID sent to the email address on file or contact the SHRM Member Care Center at +1800-283-7476, option 3 (US Only), +1703-548-3440, option 3 (Int'l), TTY/TDD +1703-548-6999 between the hours of 8:00 AM and 8:00 PM ET, or e-mail shrm@shrm.org.


When will I have access to the website?
- When joining online: Within 3 hours.
- When joining by fax: 24-48 hours.
- When joining by phone: Within 3 hours.
- When joining by mail: 4-6 weeks.


What do I do if I can't log into the member only pages?
Click WebHelp or call SHRM Member Care Center at +1 800-283-7476, option 3 (US Only), +1.703-548-3440, option 3 (Int'l), TTY/TDD +1703-548-6999 or shrm@shrm.org between the hours of 8:30 AM and 8:00 PM ET.


Can I share my membership number with other people?
No. SHRM is an individual membership organization and use by any non-SHRM member is a violation of the SHRM membership policy.


Can I update my mailing address and contact information online?
Yes, you can! Visit www.shrm.org/memberrecord to update your information or renew online.


When does my membership expire?
Twelve (12) months from the end of the month in which your membership was processed. Example: If your membership is processed on 9/7/2007, then your membership will expire on 9/30/2008.


What is the difference between an associate, general and professional membership?
Click here for membership category descriptions.


Can any member contact an HR Advisor in the HR Knowledge Center for assistance with HR-related questions?
Any member with professional, general, associate or global status may contact an HR Advisor via phone, instant message or e-mail from www.shrm.org/hrinfo. This service is not offered as part of student membership, however, students may search the various sections of the online HR Knowledge Center or any member-protected pages of the SHRM website to conduct their own research.


What if I find myself unemployed when it's time to renew?
The Society for Human Resource Management (SHRM) provides active members who are unemployed at the time of their membership renewal, a one time opportunity to extend their membership for an additional year—FREE. For further information visit www.shrm.org/members/transitioning.


My company paid my membership. What happens if I leave jobs?
SHRM membership is individual, so your membership follows you. Please make sure to keep your contact information current, especially when leaving jobs! www.shrm.org/memberrecord.


Am I a SHRM member if I joined my local SHRM chapter?
No. As a SHRM Chapter member you are entitled only to benefits offered by your local chapter. As a national SHRM member, you'll have full access to SHRM Online, the Knowldege Center, Free Subscriptions to HR Magazine, access to HR research, discounts on SHRM education, and networking opportunities with more than 225,000 SHRM National, Student and International members.


Does SHRM offer membership partnerships with other organizations?
SHRM only has one partner organization in which the dues payments are combined- ASHHRA, the American Society for Healthcare Human Resources Administration. If you are interested, you should contact ASHHRA or call (312) 422-3725 to request a joint application or invoice.


How do I request what e-mails I do or don’t want to receive?
SHRM tries to send each member information that could be relevant to them based on the member profile demographic information that we receive. (Please visit www.shrm.org/memberrecord to update your member profile) However, you know best what is of the most interest to you. At the bottom of every e-mail, there is a statement that says "This message was sent to <your email address>. If you wish to stop emails of this type, click unsubscribe. If you wish to stop all commercial email, follow this link to your Subscription Management Page." From the Subscription management page you can also choose exactly which emails you want to receive. Please note that the HR Disciplines area e-newsletters are opt-in, available on each area's page (www.shrm.org/hrdiciplines) but other emails from SHRM are opt-out.

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CHAPTERS

Where can I find information about my local chapter?
SHRM has more than 575 affiliated chapters. You can find information about your local chapter by accessing www.shrm.org/chapters.


Will my local chapter contact me or should I contact them for information about joining?
Your local chapter does reach out to new SHRM members throughout the year, but we encourage you to contact them and find out what local events and resources could be of use to you sooner than later. Find out about your local chapters at www.shrm.org/chapters.


How do I become an officer in my local chapter?
It depends on the chapter. Some require years of membership in that local chapter, whereas others are looking for fresh assistance on its committees and planning boards. Contact your local chapter to find out.

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RESOURCES

When will I begin to receive HR Magazine?
If your membership is processed prior to the 8th of the month, you will begin receiving HR Magazine the following month. If your membership is processed after the 8th, it will take an additional month. Example: If you join September 7, you will receive the October issue, but if you join September 9 or later, you would receive the November issue. You will have access to current feature articles online at all times.


Where can I find information about conferences and seminars?
Information about SHRM’s annual conferences at www.shrm.org/conferences and information on shorter educational seminars, certification preparation courses and e-learning can be found at www.shrm.org/education.


Where can I find White Papers?
You can find SHRM White Papers, toolkits and other resources by accessing www.shrm.org/hrresources.


Does SHRM offer Legal Advice?
No. SHRM provides information, research, guidance and best practices, but does not offer specific legal advice. Please consult your company’s legal counsel for any topic that you would want to talk to a lawyer about.


What if I want a different or additional subscription?
Additional subscriptions to HR Magazine and Staffing Management are available at www.shrm.org/pubs.


Where can I get a listing of all SHRM Member Resources?
Visit the Member Kit www.shrm.org/memberkit for a quick overview, or listen to the Member Resources Webcast which reviews all of the member benefits for you: www.shrm.org/webcast/memberresources.

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CAREER

Where do I get information about posting and searching for HR jobs?
Information about HR Careers can be found at www.shrm.org/jobs.


What should I do to start advancing my career in HR now that I have graduated?
Joining SHRM is the first step—congrats! Now, look into our free online resources www.shrm.org/hrresources to see how you can contribute new ideas and cost-saving techniques to advance your company’s employee engagement and bottom line. We also encourage you to network—join your local chapter www.shrm.org/chapters, attend local educational courses www.shrm.org/education, participate in online bulletin discussions and continue learning—definitely take advantage of SHRM’s free webcasts www.shrm.org/webcast on various topics that affect your company.


Does SHRM offer any mentoring services?
Recently launched, SHRM does offer a mentoring service where protégés gain from the experience and guidance of an HR veteran, while mentors enjoy the satisfaction of passing their wisdom and advice on to someone who can benefit from it. Visit www.shrm.org/volunteer/mentor.asp to find out more.

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If you were unable to find the answers you were looking for, please visit SHRM's Member Care Center at www.shrm.org/help or call +1-800-283-7476, option 3 (US Only), +1-703-548-3440, option 3 (Int'l), TTY/TDD +1-703-548-6999 between the hours of 8:00 AM and 8:00 PM ET.