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Locate SHRM's regional team for your area 

    What do the Regional Teams do?

    The Regional Teams act as a liaison between SHRM and our members by:

    • Helping individual members with questions about membership
    • Assisting chapters in remaining affiliated and with chapter operations
    • Attending state council and regional council meetings
    • Participating in state conferences
    • Acting as a speaker at chapter meetings, state conferences, and other events as available
    • Promoting SHRM member benefits
    • Assisting in the recruitment and retention of members
    • Supporting potential chapters in becoming affiliated

    Who is YOUR Regional Team?

    Northeast Regional Team

    • Director, Eastern Region: Susan Post, SPHR, CAE – susan.post@shrm.org or (800) 283-7476, ext. 6201 or (703) 535-6201 - CT, MA, ME, NH, NY, RI, VT
    • Field Services Director: Phyllis Shurn-Hannah - phyllis.shurn-hannah@shrm.org or (800) 283-7476, ext. 6293 or (703) 535-6293  - DE, MD, NJ, PA
    • Regional Administrator:  Elizabeth (Liz) van Berg - elizabeth.vanberg@shrm.org or (800) 283-7476, ext. 6274 or (703) 535-6274

    Southeast Regional Team

    • Field Services Director: Dorothy Knapp, SPHR – dorothy.knapp@shrm.org or (800) 283-7476, ext. 6199  or (703) 535-6199 - AL, Bahamas, Bermuda, FL, GA, MS, Puerto Rico
    • Field Services Director: Shelly Trent, SPHR - shelly.trent@shrm.org or (877) 246-8976 - DC, KY, NC, SC, TN, VA, WV
    • Regional Administrator:  Crystal Adair - crystal.adair@shrm.org or (800) 283-7476, ext. 6370 or (703) 535-6370

    North Central Regional Team

    • Director, Western Region: Martha Ramirez, SPHR – martha.ramirez@shrm.org or (800) 283-7476, ext. 6290 - IL, IN, MI, OH
    • Field Services Director: Nancy Conway, SPHR - nancy.conway@shrm.org or (800) 283-7476, ext. 6455 - IA, MN, ND, NE, SD, WI
    • Regional Administrator:  Kristine Hofmann - kristine.hofmann@shrm.org or (800) 283-7476, ext. 6082 or (703) 535-6082

    Southwest Central Regional Team

    • Field Services Director: Sherry Johnson, PHR– sherry.johnson@shrm.org or (800) 283-7476, ext. 6255 or (703) 535-6255 - AR, LA, MO, OK, TX
    • Regional Administrator:  Elizabeth (Liz) van Berg - elizabeth.vanberg@shrm.org or (800) 283-7476, ext. 6274 or (703) 535-6274
    • Field Services Director: Scott Ferrin, SPHR - scott.ferrin@shrm.org or (800) 283-7476, ext. 6453 or (703) 535-6453 - AZ, CO, KS, NM, UT
    • Regional Administrator:  Kristine Hofmann - kristine.hofmann@shrm.org or (800) 283-7476, ext. 6082 or (703) 535-6082

Pacific West Regional Team

    • Field Services Director: Karen Verrico, CAE – karen.verrico@shrm.org or (800) 283-7476, ext. 6250 or (703) 535-6250 - AK, CA, HI, Guam, Northern Mariana Islands (Saipan), NV
    • Field Services Director: Dianna Gould, SPHR – dianna.gould@shrm.org or (800) 283-7476, ext. 6267 or (703) 535-6267 - ID, MT, OR, WA, WY 
    • Regional Administrator:  Melissa Flores - melissa.flores@shrm.org or (800) 283-7476, ext. 6405 or (703) 535-6405.

Member Relations Help Line:  (800) 283-7476, Option #1, ext. 3333
Member Relations E-mail:  SHRM.MemberRelations@shrm.org

    Member Relations Headquarters Staff:

    • Manager, Member Relations: Tammy Finnell, CMP – tammy.finnell@shrm.org or (800) 283-7476, ext. 6109 or (703) 535-6109

    Other Important Contacts:

    • Chief U.S. Membership Officer: Pamela J. Green, SPHR – pam.green@shrm.org or (800) 283-7476, ext. 6169 or (703) 535-6169


SHRM: Society for Human Resource Management

Society for Human Resource Management

1800 Duke Street
Alexandria, Virginia 22314 USA
Phone US Only: (800) 283-SHRM (7476)
Phone International: +1 (703) 548-3440
TTY/TDD (703) 548-6999
Fax (703) 535-6490
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